April 27, 2026
There have been several customers that have mailed payments to our PO BOX 3019 in the month of April that have been returned to them as Invalid Address Unable to Forward. This has happened due to an issue with the Post Office. Most of these payments were Post Marked April 6, 2026. The Post Office gave the explination that there was an issue at the Dallas sort facility. If you received your payment back and if you can bring the envelope to the office with the returned sticker we will gladly give the late fee credit.
March 10, 2025
The Water Bills are due on the 20th of every month. That Due date does not change. If you do not receive a bill you are still responsible. We will make a post every month when we mail the bills. We do not work for the Post Office once we take the bills to the Post Office their delivery is out of our hands. We recomend that if you do not have your bill by the 7th of each month to contact the office for the amount and / or a reprinted statement. There will not be any adjustments removing late fees.
December 19, 2024
We had and issue come up that we have had similar issues but not specific issues come up. To further protect our system and our employees. From here on out if an address changes or a request for service termination from a member will have to be done by all parties thar are on an account and the request will from now on will require a notary signatures of all parties.
